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Contact Us
We are here to help you with style questions, sizing advice, and order tracking. Choose the channel that suits you best.
Contact Us
How can we
help you?
Our team is available Monday to Sunday to answer all your questions
Whether it's before, during, or after your order.
Customer service hours:
Monday – Sunday · 9:00 AM – 9:00 PM
(Paris time)
Monday – Sunday · 11:00 AM – 11:00 PM
(Dubai time)
Average response time: less than 4 hours on WhatsApp.
For urgent orders, WhatsApp is recommended.
FAQs
Do you deliver internationally?
Yes, we ship our creations worldwide.
What payment methods do you accept?
We accept bank cards, secure online payments, and cash on delivery within the UAE. Cash on delivery is not available for international orders.
How do I track my order?
A tracking number will be sent to you as soon as your order ships.
Do you offer custom designs?
Yes. Some items can be made to your measurements to ensure a perfect fit.
Can I iron my abaya?
Yes, at a low temperature or with a protective cloth to preserve the fabric's quality.